Water Meters


Why water meters?

Even with system improvements, water conservation efforts, and public education initiatives, per capita water consumption within the TNRD is high. In some areas this is partly due to undetected underground leaks. High consumption contributes to equipment wear and shortens operating equipment life cycle, leading to higher operating and capital costs.

As well, expensive filtration systems will soon be required for systems served by surface water, and keeping consumption down will keep those costs down, too. This is in keeping with the TNRD's mandate to meet Canadian Drinking Quality guidelines and Interior Health Authority standards for drinking water, and to keep costs down for water system customers.

Metering, along with an accompanying fee structure, ensures consumer accountability. When people become more aware of their water usage, they tend not to waste it, thereby reducing their overall water consumption. Water metering will also assist in identifying and isolating system leaks for repair. Leaks can constitute a significant portion of a community’s water consumption.

Water Metering Update

First Installations to begin in October 2019!

The Thompson-Nicola Regional District will be installing water meters in all eleven (11) TNRD Community Water Systems over the next couple of years.

Benefits of your new water meter

Your new meter will have enhanced metering technology with advanced features, including leak detection, backflow monitoring, and remote meter reading.

  • Accuracy – Your new water meter will provide accurate meter readings year-round.
  • Privacy – The TNRD can receive your water meter reading through a cellular network without entering your property.
  • System-Wide Cost Savings – The new water meter will simplify the meter reading process, while also helping the Regional District manage long-term capital expenditures.
  • EyeOnWater® Mobile App – Download the mobile app to view, understand, and better manage your water use through easy-to-understand consumption graphs and alerts. Learn more about the EyeOnWater mobile app.


The EyeOnWater mobile app*, available for download on iOS or Android devices, allows you to see your latest water usage and to understand how much water you use, detect leaks, and discover trends for when you use the most water.

  • Quickly view your recent water usage with a two week comparison.
  • View detailed water usage history by day, week, month, and year.
  • Discover your short and long term water usage trends.
  • Detect leaks and reduce water waste.
  • Easily contact your water utility.

Download the EyeOnWater mobile app on the App Store or Google Play Store.

*You will be able to download and access the app within a month of the installation of your new meter and transmitter.

To sign up all you need is your account number (found on your water bill) and postal code.

Meter installation

The TNRD made an initial determination if your property is to have an inside or outside meter installation.

If your property is designated for inside meter installation, the water meter will be installed as close as possible to the shut-off valve for the house/building, typically in the basement. Care shall be taken to ensure the meter is accessible and free of obstructions.

Figure 1. Inside Meter Installation. E-Series Water Meter
Inside Meter Installation

If your property is designated for an outside meter pit installation, the water meter will be installed downstream of the curb stop valve near the property line (homeowner consent may be required if valve is close to the property line). If there are space restrictions or other considerations, the meter may be installed upstream of the curb stop valve, within the public road right-of-way.

Figure 2. Outside Meter Installation
Outside Meter Installation


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